Technical Inverter Support

Powering communities with precision and care. Providing both remote and in field inverter support. If it inverter power from DC to AC we can fix it!

Specialized Inverters

• PE HEC 1000v

• PE HEC 1500v

• PE HEM

• PE HEMK

• PE HEM GEN V3

• Sungrow 125kw

• Sungrow 250kw

• Sungrow SG6250/6800 HVMV

• Sungrow SG3600UMV

• Sungrow SG1100UD

• SMA 500HE

• SMA 125kw

• SMA 250kw

Additional Support

• Plant and inverter communications

• PV array troubleshooting

• Safety checks additional safety considerations

• additional support for anything field related on a case by case basis

E mail a Service Request

info@thorsolarelectric.com

Include Inverter make/model and fault codes/nature of failure. in the email subject line.

Include the following information in the email body:

• Point of contact name/phone/email

• Site name/Inverter designation

• Description of the issue

• Any additional supporting documentation

• Any applicable fault data (up to 20mb)